ICBC direct billing
Lauren Henneberry · Google · 17 Jul 2026
Equilibrium Therapeutics
★ 4.9 (568 reviews)3 locations in Victoria, BC(250) 388-7888
ICBC direct billing✓ Accepting new patients
Next openingToday · 10:45 AM17 openings free today · at Tillicum
Typical price$110–$160half of 122 listed prices, on $55–$262
Care offered7 disciplinesnot every discipline at every location
Last checked2 hr agoall 3 locations
4 notes from the clinic before you book4 notes before you bookReadHide
Our new location is open August 4th! After 20 years on Yates Street, our downtown clinic has relocated to Hudson Mews — Unit 120-780 Fisgard St, with free underground parking. Appointments on or after August 4th are at the new clinic. Same team, same care, new home.
Cancellation Policy: Your appointment time is reserved especially for you. We ask for at least 24 hours’ notice to cancel or reschedule.
Late cancellations and missed appointments are subject to a fee if the time cannot be filled — 50% of the appointment cost on the first occurrence, 100% after that.
During clinic hours, please call to cancel. After hours, leave both a voicemail and an email so we can offer your time to another patient.
Locations
FisgardOpens today at 8:00 AM780 Fisgard St(250) 388-7888Every discipline · 5 openings todayToday · 1:30 PMTillicum3645 Tillicum Rd.(250) 590-7888Every discipline · 5 openings todayToday · 10:45 AMEagle Creek19 Helmcken Road(778) 405-78886 disciplines · 7 openings todayToday · 3:30 PM
1 more location Show fewer
hours differ per location
About the clinic
Equilibrium Therapeutics is a massage therapy, physiotherapy, and chiropractic clinic in Victoria. The catalogue lists 141 bookable treatments across a team of 61 practitioners, and the clinic is open six days a week. Their front desk direct-bills ICBC, and submits claims to extended-health plans.Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.4.9568 reviews · Google
5 ★93%
4 ★5%
3 ★1%
2 ★0%
1 ★1%
Kat · Google · 17 Jul 2026
“Alex provides a relaxing, professional and calming environment. I wasn’t rushed and I didn’t feel like I'm just another patient as everything was customized to my health needs and was well explained. I’m excited to continue my treatments with her.”
Eric T · Google · 26 Jun 2026
“I had 3 sessions with RMT Brett and the experience has been excellent. He has significantly helped relieve pain in my back, neck, calves, and glutes. What stood out most is his ability to accurately identify tight and painful areas without needing much explanation—he truly knows exactly where to focus. Each session left me feeling noticeably better and more relaxed. Highly recommend him for anyone dealing with muscle tension or chronic discomfort.”Read moreShow less
All 10 reviews →Show fewer
Lesza S · Google · 25 Jun 2026
“Great front of house staff… helped me through all the intake and bookings. The practitioner is one of the best I’ve ever encountered. I don’t want to mention her by name cuz I’m keeping her for me and my friends. Find out for yourself…”
Gerardo Geronimo · Google · 17 Jun 2026
“This is an excellent place to visit whether you’re seeking relief from body pain or simply looking to relax and de-stress. The clinic is conveniently located, easy to find, and offers plenty of free parking. From the moment you walk in, you’re welcomed by friendly and professional reception staff. The atmosphere is calm, relaxing, and inviting, making every visit a positive experience. I have been seeing RMT Travis Davison for nearly two years, and I highly recommend him. From my very first appointment, I was impressed by his professionalism, knowledge, and attention to detail. He not only addresses the areas of concern I mention but also identifies and treats other areas that may be contributing to the issue. His thorough approach and expertise have made a significant difference in my overall well-being.”Read moreShow less
Lina Bai · Google · 7 May 2026
“I had been a regular client there for a few years. They have not only a great team of RMTs and physiotherapists, but also amazing administrative staff — Denise and Maria, if I remember correctly. Whenever there was any billing issue, they handled it right away and always communicated clearly. If I needed both physio and massage on the same day, they would do their best to arrange the schedule for me. I was really impressed by their administrative skills and coordination. I truly believe they are a great bridge between the practitioners and the clients. Really miss that team a lot! Since I moved to Langford, I haven’t been able to go there anymore:)”Read moreShow less
Lee Tums · Google · 18 Apr 2026
“I had my first RMT session with Ben and it was a really positive experience. He was professional, attentive, and made me feel comfortable right from the start. I appreciated how he took the time to understand my concerns and was very accommodating to my needs throughout the session. His approach felt both knowledgeable and intuitive, and he adjusted the pressure and techniques based on what worked best for me. I left the session feeling more relaxed and cared for, which made a big difference. Overall, I’d definitely recommend Ben to anyone looking for a thoughtful and accommodating RMT. I’m looking forward to my next session.”Read moreShow less
b.n. berb · Google · 23 Feb 2026
“Great experience, Alex was very professional and made me feel comfortable. I felt so relaxed for days after my massage. I also appreciate they do direct billing to my insurance! I will definitely be returning.”
Caitlin MF · Google · 11 Feb 2026
“Really impressed with the care and service. The receptionist was helpful, warm and patient. The massage therapists ask you what pressure you like as well as your preference for talking vs. quiet during the session. That is 👌👌 great service in my books and more organized than most places I’ve been. I also like that they are out in reception waiting for your arrival rather than having you sit and wait.”Read moreShow less
Richard Gragasin · Google · 22 Jan 2026
“⭐️⭐️⭐️⭐️⭐️ I had a great experience with Ben Katerberg, RMT. He was very professional, knowledgeable, and made me feel comfortable throughout the entire session. He took the time to listen to my concerns. The massage was effective and tailored to my needs, and I felt a noticeable improvement afterward. Highly recommend Ben for anyone looking for a skilled and professional massage therapist.”Read moreShow less
Clinic details
Hours
- Mon – Fri
- 8:00 AM – 8:45 PM
- Saturday
- 8:00 AM – 2:15 PM
- Sunday
- Closed
Direct billing accepted
This clinic says they bill:
Free today
5 at Fisgard · 5 at Tillicum · 7 at Eagle Creek
At the clinic
Accessibility
Transit nearbyWheelchair accessibleStep-free entranceAccessible parking
Parking
Free parkingFree garage parkingParking available
On site
Free Wi-Fi
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Getting seen
Accepting new patients
Accepting new patients
Read from the clinic’s own words. Confirm when you book.
