Concept Physiotherapy

★ 5.0 (158 reviews)2 locations in Vernon and Lumby, BC(250) 260-1550

ICBC direct billing
http
Next openingToday · 10:30 AM4 openings free today · at Vernon
Listed prices$1251 service lists a price
Care offered3 disciplinesat all 2 locations
Last checked2 hr agoall 2 locations

About the clinic

Concept Physiotherapy is a kinesiology and massage therapy clinic in Vernon. The catalogue lists 23 bookable treatments across a team of 8 practitioners, and the clinic is open five days a week. Their front desk direct-bills ICBC.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
5.0158 reviews · Google

Cathy Dennis · Google · 9 Jul 2026

Reception was polite and respectful. Brodie explained everything well and gave me some exercises. He is knowledgeable and efficient.

Silva Cahill · Google · 4 Jun 2026

Brodie listened carefully to my description of my injury.and then gave me a well thought out and comprehensive plan for recovery. Excellent service!

Jason Doherty · Google · 29 May 2026

Dawn is amazing. She did way more evaluating then previous physiotherapist, and really explained the issues cause, and course of action to fix it.

Igor Sergiychuk · Google · 26 May 2026

Brodie is great! Very knowledgeable, professional and friendly! Would recommend to anyone who needs help with physio!

Valerie Liske · Google · 9 Apr 2026

Dawn's been my PT for years and continues to find ways to always make me move better...very skilled and knowledgeable professional with a good sense of humour and great kindness.

Sarah Scott · Google · 26 Mar 2026

Gillian was welcoming and professional l felt heard and she truly helped me control my pain.

M&T Melnyk · Google · 17 Mar 2026

The massage experience with Carmen at Concept Physio was excellent. She has so many different approaches that she will suit to your issues! Highly recommend!

Franzel Kilaton · Google · 5 Dec 2025

I recently visited Gillian, my physiotherapist, for ongoing sciatic nerve pain, and I’m truly grateful for the quality of care I received. From the moment I arrived, she made me feel heard and supported. Gillian took the time to assess my symptoms, explain what might be causing the discomfort, and walk me through a treatment plan that actually made sense.

batoul alkhoraki · Google · 25 Oct 2025

After my accident, I was in a lot of pain and had trouble moving properly. Harpreet was amazing throughout my recovery. He carefully assessed my injuries and created a treatment plan that really worked for my situation. Each session helped me get stronger and more confident. Harpreet explained every exercise clearly and made sure I was comfortable the whole time. Thanks to his support and expertise, I’ve made great progress and feel like myself again. I’m truly grateful for his help and highly recommend him to anyone recovering from an accident or injury.

maureen smyth · Google · 7 Oct 2025

I have always been appreciative of the great care and attention to my needs that Kim and her staff have shown. Reid Hackett has been very helpful in preparing an exercise routine and working around any discomfort issues so that I get the best out of my programme. Everyone who works there is friendly, personable, and very helpful. It is a great place to go to feel better plus, I would take Kim home in a bag if I could! She is a total goddess!

Clinic details

Hours

Mon – Thu
7:00 AM – 7:00 PM
Friday
7:00 AM – 6:00 PM
Sat – Sun
Closed

Direct billing accepted

This clinic says they bill:

ICBCWorkers' compensationWorkSafeBC

Free today

0 at Lumby · 4 at Vernon
Kimberly BrandlePhysiotherapyFrom $125 for 45 min — the lowest physiotherapy price shown for this clinic.at Vernon
Brodie CouchPhysiotherapyFrom $125 for 45 min — the lowest physiotherapy price shown for this clinic.at Vernon
+1 more opening today

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible washroom

Parking

Free parking lotFree street parking

On site

Washroom on site

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.