Catherine Alpha · Google · 10 Jun 2026
“I am receiving hand therapy for my right hand and it is really helping. The staff are very knowledgeable and are really making a difference in my healing. Very grateful for the help!”
Active Recovery
★ 4.9 (229 reviews)2 locations in Victoria, BC(250) 940-3530
Extended health plans direct billing✓ Accepting new patients
Next openingToday · 9:30 AM6 openings free today · at Main Clinic - Gateway Village Shopping Centre Unit 604
Typical price$115–$170half of 39 listed prices, on $75–$220
Care offered2 disciplines43 services · 5 practitioners
Last checked29 min agoall 2 locations
1 note from the clinic before you book1 note before you bookReadHide
Please note we are an appointment-based clinic. All services including any equipment pick up or sales are by appointment only. In consideration of our administrative team’s capacity, we do not accept walk-ins.
About the clinic
Active Recovery is a physiotherapy and occupational therapy clinic in Victoria. The catalogue lists 42 bookable treatments across a team of 5 practitioners. The building has a step-free entrance, an accessible washroom, free parking, and transit within walking distance. Active Recovery is open five days a week. Their front desk submits claims to extended-health plans.Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.4.9229 reviews · Google
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Cindy Akers Rabson · Google · 22 Apr 2026
“Post major hand surgery… I’ve been working with Caitlin weekly and I have nothing but praise. She is guiding me through the recovery process and I feel I’m in excellent hands (no pun intended!)”
Eric Duffy · Google · 25 Sept 2025
“The clinic is well organized, comprehensive and staff are all friendly. I have been seeing Mariana for wrist injury and she is very skilled, thorough and attentive to all details. I would recommend Active Recovery in a heart beat.”
All 10 reviews →Show fewer
Sharon M · Google · 2 Jun 2025
“Nicole has been extremely helpful with my hand therapy…her knowledge has me on the right track and my hands are feeling so much better after a short period of time! She fit me with the proper braces for the activities I enjoy doing! She is very bubbly and friendly and really knows her therapy!! Thanks for helping me 😊”Read moreShow less
Kelly Harris · Google · 3 Apr 2025
“I severely injured the little finger on my dominant hand playing baseball which led to me seeing a hand surgeon. Lucky for me the doctor referred me to Active Recovery to see if anything could be done in lieu of surgery. I am in my early sixties and through sports have dealt with various levels of excellence in tending to the numerous injuries I have incurred. Nicole Hart of Active Recovery is right there with the best I have ever dealt with. When I left the surgeon, I was led to believe that the odds of a complete recovery were not good. I spent two days trying to be positive with not much success and then I met Nicole. She knew from my intake information that I worked as a carpenter and was active in golf, baseball and racket sports. Nicole examined my hand, looked at me and said “I can fix that.” Through various splints, grip putties, gizmos and more importantly, genuine care and encouragement, Nicole backed up her words and my finger is fully functional six months later. Nicole explained the anatomy of the injury and each step of her process for my recovery. She set goals for each future session and became an effective coach for me. I have lived long enough to know when I have met a true professional who is at the top of what they do. Nicole is the best. I highly recommend Nicole Hart and her team at Active Recovery. They are pros at looking after the rehab effectively as much as the patient personally.”Read moreShow less
Lori · Google · 18 Mar 2025
“The staff are great! I have been working with Mariana and Marissa. Mariana has been helping me recover from an accident that resulted in a broken shoulder. She is committed to seeing me succeed in my recovery. Marissa has been working with me to ensure that I maintain my running fitness while I have been rehabbing my shoulder. Both these women have been amazing. They are so supportive, and they are great at keeping me focused on achieving my goals and staying positive. The front desk staff are very welcoming and helpful. They go out of their way to help coordinate my appointment schedule.”Read moreShow less
Marshal King · Google · 30 Dec 2024
“Nicole was incredible, along with all of the other staff members. As a professional athlete with a hand injury, she was very understanding of the importance of my recovery. She made the rehab process as smooth as possible, while providing plenty of reassurance along the way. Also had lots of fun and laughs during the visits. Couldn't have asked for a better hand therapist!”Read moreShow less
Gwyneth Posno · Google · 28 Oct 2024
“Nicole fit me for a ring splint today — she was very thorough, and took time to make sure that we would be ordering the right size for me. I’ve also had good experiences with one of the other hand therapists, Emily (currently on leave) and with the athletic therapist, Jon. I can highly recommend Active Recovery”Read moreShow less
Brittney Hay-Dorman · Google · 20 Oct 2023
“I have been a client at Active Recovery for about 6 months. I just wanted to give a huge shout out to the team for being so friendly and welcoming. I actually get excited to go to physio because of the positive atmosphere. Nicole Hart has been amazing during my recovery after having a serious surgery. Her advice, skills and knowledge is priceless . I am so happy to have a functioning and pain free hand which I haven’t had for 10 years. I would highly recommend her and her team to anyone. Thank you so much for helping me through my recovery, I could never thank you enough.”Read moreShow less
Alex · Google · 19 Feb 2022
“On a friends recommendation, I recently came here to see Lauren for a hand injury and after 6 weeks of regular treatment I am extremely happy with my progress. Lauren's support, guidance, and knowledge have been invaluable and I really appreciate the time she took to fully understand my lifestyle and hobbies in order to tailor the treatment plan to me. Everything she recommended was well explained, practical, and realistic. That meant so much to me and really helped me to reach my recovery goals. I feel like I have great tools moving forward to not only recover from this injury but also to help prevent something like this in the future. What an awesome clinic!! And thank you so much Lauren :)”Read moreShow less
Clinic details
Hours
- Monday
- 7:30 AM – 2:30 PM
- Tuesday
- 7:30 AM – 3:30 PM
- Wednesday
- 7:30 AM – 2:30 PM
- Thursday
- 7:30 AM – 3:30 PM
- Friday
- 7:30 AM – 1:30 PM
- Sat – Sun
- Closed
Direct billing accepted
This clinic says they bill:
Extended health plans
Free today
0 at Main Clinic - Gateway Village Shopping Centre Unit 604 · 6 at Main Clinic - Gateway Village Shopping Centre Unit 604Caitlin Chan-McLeodPhysiotherapyat Main Clinic - Gateway Village Shopping Centre Unit 604
Nicole HartPhysiotherapyat Main Clinic - Gateway Village Shopping Centre Unit 604
At the clinic
Accessibility
Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible washroom
Parking
Free parkingFree parking lotFree street parking
On site
Free Wi-FiWashroom on site
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Getting seen
Accepting new patients
Accepting new patients
Read from the clinic’s own words. Confirm when you book.
