Remedy Wellness Centre

★ 4.8 (380 reviews)Victoria, BC(250) 590-5221

Accepting new patients
remedywellness.ca
Next openingToday · 9:00 AM33 openings free today
Typical price$120–$163.75half of 50 listed prices, on $75–$210
Care offered7 disciplines67 services · 21 practitioners
Last checked2 hr agoopenings, straight from the clinic’s booking calendar
2 notes from the clinic before you bookRead

24 hours notice is required to cancel an appointment without a fee

ICBC & WCB Patients: We do not offer direct billing to ICBC or WCB. You can still receive treatment and submit your receipts directly for reimbursement. We can not direct bill any other health plan if you have an open claim with ICBC or WCB. We apologize for the inconvenience.

About the clinic

Remedy Wellness Centre is a massage therapy, counselling, and acupuncture clinic in Victoria, offering lymphatic drainage, shockwave therapy, and custom orthotics. The catalogue lists 58 bookable treatments with a team of 21 practitioners, open six days a week. The building has a step-free entrance, an accessible washroom, and transit within walking distance. Their front desk submits claims to extended-health plans.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
4.8380 reviews · Google
5 ★95%
4 ★1%
3 ★0%
2 ★1%
1 ★3%

Sylvia Enweani · Google · 9 Jun 2026

I had been a regular monthly client at Remedy Wellness Centre since 2023 and had several future appointments booked with them. Until today, I had never been late or missed an appointment. I arrived early for my scheduled 90-minute massage appointment, only to discover at the door that the clinic had moved to a new address. I had not received clear or direct notice that the clinic had relocated. I immediately called the office and tried to determine whether I could still make it to the new location, but based on transit timing, I would have arrived approximately 35 minutes into my appointment. I asked whether the appointment could be extended so I could still receive the 90-minute service I had booked, but I was told that could not be accommodated. I was also not told during that call that I could attend a shorter appointment and be billed only for the shorter time. I later saw that a no-show charge had been added to my account. When I disputed the charge, the response I received was dismissive and accusatory, including a claim that I had been abusive or aggressive toward the receptionist, which I do not accept. I was upset and frustrated, but I did not use abusive language or threaten anyone. This experience was extremely disappointing, especially as a long-term client. I have since cancelled all of my upcoming appointments and will be moving my care elsewhere. Update: I will not be engaging in further back-and-forth with this clinic. My concern remains that a legitimate customer frustration and billing dispute was repeatedly characterized as “rude” or “abusive,” which I do not accept. I did not use abusive language, threaten anyone, or abuse staff. I had been a regular client since 2023, with no history of missed appointments, lateness, or inappropriate conduct. Even the clinic’s own response acknowledged that I had no history of bad behaviour. That is why I do not accept one moment of legitimate frustration being reframed as abusive behaviour. I also do not accept the way this has been framed as a “boundary” issue. I fully support respectful treatment of staff, but that should not be used to dismiss a reasonable billing concern or mischaracterize a customer’s frustration. This is a paid massage therapy service, not oxygen. No clinic is doing a client a favour by providing a service the client pays for, and clients are entitled to decide whether they are comfortable continuing care based on how concerns are handled. I stand by my review and have moved my care elsewhere.

Donja Roberts · Google · 19 May 2026

Kristina is very professional, attentive, and made me feel comfortable from the moment I arrived. Kristina really listens to my concerns and tailors the treatment to exactly what I need. The atmosphere is calm and welcoming, and the level of care is outstanding. I would highly recommend Kristina to anyone looking for a skilled and caring massage therapist.

Angie Ramirez De La Rosa · Google · 15 May 2026

After my last shockwave therapy session, I can only say that I am incredibly grateful, especially to Dr. Justin, because she restored me to normal. The change was impressive from the very first session. Most doctors recommend cortisone injections, but I believe you should never do that without first addressing the root cause of your problem. That's exactly what Dr. Justin did for me—she resolved the cause of my problem.

Free2024! · Google · 11 May 2026

Excellent massage. It was my first time at Remedy Wellness. Thank you Sophie... she is professional - I felt comfortable and confident with her expertise. I will definitely continue coming here.

John Mercado · Google · 4 Apr 2026

I had an amazing massage experience! The therapist Andrii was very skilled and knew exactly how to relieve the tension in my body. I felt completely relaxed during and after the session, and I could really feel the improvement in my muscles. My body feels lighter, refreshed, and much better overall. Highly recommended!

Maria Primera · Google · 24 Mar 2026

My experience with Faith was amazing! What I found was great knowledge, kindness galore and a pair of incredible hands! I have a chronic issue with my hip flexor, and left this session feeling relieved, relaxed and with knowledge to take home. Faith went above and beyond to make me feel cared for and comfortable. Absolutely and highly recommended ❤️

CEEBEE · Google · 28 Feb 2026

I have been struggling with shoulder pain from several falls over the last 6-7 years. The treatment I receive at RW is so helpful, After being told by a Dr at Rebalance that I might need major should surgery it was a relief to have Alice tell me this week that my pain is coming from muscles not rotator cuff. Her therapeutic massage has restored so much range in my shoulder, I can hardly believe it. Followed by an acupuncture treatment with Caroline, it was a perfect combo, These kind & generous ladies and indeed all the staff at RW are truly caring people and I look forward to my next treatment.

Anil Thapa · Google · 27 Feb 2026

I had my first acupuncture session here and it was a wonderful experience. Caroline was professional, knowledgeable, and made me feel very comfortable by explaining everything clearly. The treatment was gentle, relaxing, and I felt positive results afterward. The clinic was clean and calming. Highly recommended—I will definitely return

Ann Lao · Google · 23 Feb 2026

Had a massage with Sophie and it was really great! I asked for a deep tissue massage with moderate pressure, and she delivered exactly what I needed. She really paid attention to my preferences and made sure the pressure felt just right throughout the session. I left feeling relaxed.

Patrisha Camille Soriano · Google · 1 Oct 2025

The BEST massage I've ever had!! 💓 Definitely my new go to place for RMT! Would like to give 10 star rating - for the kind receptionist (Nadiyah), a serene & minimalist setting, and ofcourse to the best RMT (Alice) for the therapeutic and effective back massage. I came in with a significant back pain, and by the end of the session, it was remarkably better. Thank you so much! ✨🫶🏼🙂

Clinic details

(250) 590-5221

Opens today at 8:00 AM

Hours

Mon – Fri
8:00 AM – 7:00 PM
Saturday
9:00 AM – 4:00 PM
Sunday
Closed

Direct billing

This clinic says they bill:

Extended health plans

Free today

33 openings
Joseph "Stephane" GaudetMassageFrom $90 for 30 min — the lowest massage therapy price shown for this clinic.
Samuel Scott-MoncrieffMassageFrom $90 for 30 min — the lowest massage therapy price shown for this clinic.
Leo CottleAcupunctureFrom $95 for 30 min — the lowest acupuncture price shown for this clinic.
+27 more openings today

At the clinic

Accessibility

Transit nearbyWheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Paid garage parkingPaid street parking

On site

Free Wi-FiGender-neutral washroom

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.