Heidi Marcon · Google · 6 Jul 2026
EC Physiotherapy
★ 5.0 (439 reviews)New Westminster, BC(778) 980-9298
Extended health plans direct billing
Next opening14 Sept · 12:00 PM1 opening free 14 Sept
Typical price$185–$225half of 11 listed prices, on $105–$450
Care offeredPhysiotherapy11 services · 1 practitioner
Last checked27 min agoopenings, straight from the clinic’s booking calendar
About the clinic
Welcome to EC Physiotherapy!
I’m thrilled to have you here. Whether you want to ride more comfortably, boost your performance, or recover from an injury, my Physio and Bike Fitting services are here to help you perform at your best.
Questions? We have answers in our Frequently Asked Questions Page
We look forward to seeing you soon!Read more about EC PhysiotherapyShow less
Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.5.0439 reviews · Google
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Andy Lo · Google · 24 Jun 2026
“Ernest was professional and very approachable. He understands how a middle age man like me who only does weekend social rides would want and the whole experience felt personalised. We discovered things about my body and riding habits I never knew. I wasn't expecting or prepared to buy a whole new bike when I started. He never pushed any product on me and was super helpful on working with and optimising what I had. The findings were so remarkable I came out building a whole new bike and I am so glad I did. Thanks Ernest, I will wave when I see you on the road.”Read moreShow less
Valerii Batanov · Google · 10 Jun 2026
“I cannot recommend Ernest highly enough! As someone completely new to road bike riding, I wasn't sure where to start. Ernest guided me through a pre-purchase bike fit, which was an absolute game-changer. He helped me pinpoint the exact brand, model, and size that would fit me perfectly right out of the box. This saved me an incredible amount of time researching and, most importantly, saved me a lot of money by avoiding a costly mistake. Once I got the bike, we did a post-purchase fit for the final fine-tuning and shoe alignment. The results speak for themselves. I’ve already knocked out several 100K and 120K rides with absolutely zero issues. The handlebar numbness I used to experience is completely gone, and I feel incredibly comfortable during long efforts. If you are looking for top-tier, knowledgeable physio and bike fitting support in the community, Ernest is the person to see!”Read moreShow less
All 10 reviews →Show fewer
D · Google · 6 Jun 2026
“I consider myself a casual bike rider (just for fun and exercise when the weather's nice). I've never had a bike fitting, and probably could have gotten by without one, but I was curious if I could optimize my bike to get more comfort out of each ride. All I knew about bike adjustment was very basic. I had no idea my bike came with so many features that could be adjusted. I learned so much from Ernest about the different ways I can fine tune my bike (e.g. the length of the handlebar stem, moving the saddle forward/backward). Ernest also took a lot of measurements and carefully observed the interaction between my body and the bike. He explained how my specific dimensions affect my ride, and gave tips to make riding more comfortable and efficient (e.g. where to place each foot on the pedals to account for one leg being slightly shorter than the other). Ernest was extremely detail-oriented and thoughtful throughout the entire bike fit. His studio is very well equipped with a variety of specialized tools. Ernest is also fantastic with follow up. He sent me a set of drawings with the bike fit measurements shortly after the end of the appointment, and emailed to check in with me a month after the fitting. I highly recommend Ernest and will be back again when I need any adjustments!”Read moreShow less
Lawrence · Google · 30 Apr 2026
“Went for a bike fit with Ernest. Very professional, methodical, and patient. Ernest being a physiotherapist was an enormous benefit for the bike fit, as he was also able to identify, diagnose, and offer corrective exercises for imbalances in your biomechanics. He also had a very discerning eye for alignment in the body and not only intuitively knew exactly what adjustments needed to be made, but was also able to explain the systemic biomechanical reasoning behind them. The bike feels more much planted, stable, powerful, and comfortable after the fit. Highly recommended!”Read moreShow less
Frank Peng · Google · 20 Apr 2026
“There’s a quiet confidence in working with Ernest—something you don’t notice all at once, but feel more clearly with every mile after the fit. Ernest Chao is not only highly professional, but genuinely passionate about what he does. That passion shows up in the details: the way he listens, the way he observes, and the way he continues to care even after the session ends. He follows up thoughtfully, checking in on how your body responds and how the bike feels in motion—not just in theory, but in real riding conditions. His knowledge runs deep, yet he carries it lightly. There’s no ego, no overstatement—just a calm, humble confidence that comes from truly understanding his craft. You trust his adjustments not because he tells you to, but because they make sense, and more importantly, they feel right. I was referred to Ernest by a friend, and it’s one of those decisions that feels obvious in hindsight—I’ve never regretted it for a second. Whether you’re new to cycling or have been riding for years, I’d wholeheartedly recommend him. A good bike fit changes your ride. A great fitter changes how you understand your body on the bike. Ernest does both.”Read moreShow less
Gareth Reeve · Google · 16 Apr 2026
“Ernest was fantastic for both my bike fitting and physiotherapy. He’s incredibly thorough and takes the time to properly assess your needs before making any recommendations. It’s clear that he genuinely cares about his clients, and his expertise really shows. He answered all of my questions clearly and made the entire process comfortable and informative. Thank you for the detailed bike fitting and physiotherapy. It’s made a huge difference in my cycling.”Read moreShow less
Nilson Masian · Google · 9 Apr 2026
“I recently had a professional bike fit done by Ernest, and it made a huge difference in both my comfort and performance on the bike. From the moment I arrived, the process felt thorough and personalized. Ernest took the time to understand my riding style, goals, and any discomfort I had been experiencing. Overall I would recommend getting a professional bike fit done by him if you’re trying to improve your overall cycling experience.”Read moreShow less
Charles Square Maintenance Committee · Google · 6 Apr 2026
“I had a great experience working with Ernest for a bike fit in late 2025, and when I returned in early 2026 for a refinement. His two-part approach to bike fitting is unique and effective; splitting the process into two visits allows for a more thorough assessment, and also makes it easier to use extended health benefits. The first session focused on building an understanding of my physiology and activity levels, and this foundation made the second session—the technical bike fit—targeted and effective. Ernest is meticulous in how he investigates concerns and fine-tunes adjustments. He’s also an exceptional communicator, clearly explaining the “why” behind each change. It’s clear that he’s very knowledgeable, deeply committed to his work, and invested in creating positive outcomes for his clients. And now, my bike feels like an extension of my body! I had a fantastic experience and would recommend Ernest to anyone looking for a professional, personalized bike fit.”Read moreShow less
kelly zhuang · Google · 5 Apr 2026
“I’ve been meaning to write this review for a long time, and it’s honestly well overdue. It all started with a bike fitting — Ernest is known as the best in the community, and it didn’t take long for me to understand why. What began as a fitting quickly turned into my introduction to physiotherapy, and choosing him as my first physiotherapist was truly one of the best decisions I’ve made. Every dollar spent has been absolutely worth it. Ernest is incredibly passionate about what he does, and it shows in every interaction. He is one of the most patient practitioners I’ve worked with. He takes the time to really understand what’s going on, explains everything clearly, and builds a plan that feels tailored and effective. What really stands out is how much he genuinely cares. He consistently follows up, checks in on my progress, and makes sure I’m supported even outside of sessions. That level of dedication is rare nowadays and deeply appreciated! He’s so good that I happily drive 40 minutes each way just to see him and I wouldn’t hesitate to recommend him to anyone. If you’re looking for someone who combines deep expertise with genuine care, especially for bike fitting and rehab, Ernest is the one!”Read moreShow less
Clinic details
Location
More in New WestminsterClosed today
Hours
- Monday
- Closed
- Tue – Fri
- 9:00 AM – 4:00 PM
- Sat – Sun
- Closed
Direct billing accepted
This clinic says they bill:
Extended health plans
At the clinic
Accessibility
No step-free entrance, per GoogleNo wheelchair accessible parking, per GoogleNo wheelchair accessible seating, per GoogleNo wheelchair accessible washroom, per Google
Parking
Free street parking
On site
Washroom on site
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
