Mary McGrath · Facebook · 19 Apr 2026
Booking happens on the clinic’s site
Ailio can’t see live times for Cowan's Optical - ELIZABETH AVE — their scheduling system isn’t one we connect to.
Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.4.6126 reviews · Google
5 ★72%
4 ★3%
3 ★3%
2 ★0%
1 ★21%
Recommends
Michelle Bonnell-Murphy · Facebook · 30 Oct 2023
“I highly recommend Cowan's Optical! Their customer service at Topsail Road location is second to none. Their staff are very friendly, professional and highly skilled. This is definitely my go to place. Huge shout out to Cathy. I'm so thankful and grateful for your expertise and advice, you were able to select for me exactly what I was looking for, thank you! You are very kind and knowledgeable. You certainly went above and beyond! I also can't forget Dale, thank you for working on my lenses, making them just right and getting my glasses to me so quickly! Thanks! Great service!”Read moreShow less
Tonia Bishop · Facebook · 23 Sept 2022
“My 8 year old daughter was having trouble seeing the board at school. I called the CBS location and got her in fairly quickly. Dr. Kielly was very helpful and answered any questions we had. We then picked out two pairs of glasses with the help of Mike Drake who was very professional and knew what he was doing. She had her glasses in no time with the help of Mike. Would highly recommend going here. Process was easy from checking in, getting the eye exam and picking out her glasses. Very pleased. Thanks Mike for going above and beyond!”Read moreShow less
All 10 reviews →Show fewer
Patricia Kirby · Facebook · 20 Jun 2022
“It took months to get my glasses replaced (they were under warranty). When I finally got them, they didn’t have thin lenses I’d had in the original pair. I requested a copy of my prescription to be emailed to me weeks ago and they just keep saying, “Yeah, we’ll get to it.” Still no prescription. Cowan’s was happy to take the thousands of dollars my family and I have spent there over the years. When it comes to customer service that won’t make them money it’s a different story. We won’t be back.”Read moreShow less
Brenda Mullins · Facebook · 3 May 2022
“3 months of frustration with the Bay Roberts Branch, receptionist was very friendly and the initial appointment of getting my eyes checked was fine, it went downhill from there! 4 times my lenses were ordered wrong, twice the wrong lenses were ordered. Twice more someone else’s lenses were put in my frames, another time my new lenses were apparently sent to the wrong store yet weren’t retrieved so they had to order another set( I believe they just weren’t ordered)! Today I finally got my lens , asked the guy not to dispose of my old lens just in case they were wrong again, guess he wasn’t listening because he threw them away! Asked to speak to manager, nobody seemed to know who the manager was? Always dealt with Cowans on Topsail Rd with great service, I’m so disappointed with the Bay Roberts branch !!”Read moreShow less
Susie Dominix · Facebook · 5 Apr 2022
“If you're looking for a great place to get glasses for yourself or your kids, this is the place. The service at the CBS location has been amazing. They will go above and beyond for you. My 5 year old has been wearing glasses now for almost two years and this is by far the best place that I've been to (we have been to several)”Read moreShow less
Michelle Coffey-Careen · Facebook · 21 Oct 2021
“Great service at the Placentia office. Excellent service from the staff, especially Michael Drake and optometrist Heidi Patterson.”
Calvin Chislett · Facebook · 6 Oct 2021
“My daughter had her eyes tested this summer at the Corner Brook location just before she went away to work, she would get her glasses when she came back in the fall. So in the mean time while away she needed to get glasses because they got broken, so since she wasn’t close to CB she had to get them where she was so she called the office to get her prescription emailed to her, twice that morning, no response, they said they were too busy but I happened to be in CB that day and close to the office so I went in about 10 minutes after she made her last call, the store was empty except for the 4 employees, so I asked for her prescription and waited and that’s when I overheard the blond employee talking about my daughter to another employee “ I’m not making no rush sending that prescription to her, she’s not getting her glasses here anyway “ well let’s just say I said “ excuse me” and I let them have it. After wearing glasses for nearly 40 years I’ve dealt with a lot of businesses and this has got to be absolutely the worst I’ve ever experienced. After spending $1500 already this year in glasses for me and the wife I said I’ll never spend another cent there and walked out, I did get the prescription though. Don’t get me wrong the Dr’s are great, this was just the blond employee who made it bad for the rest of them. I DO NOT recommend this place.”Read moreShow less
Melinda Boone · Facebook · 8 Sept 2021
“Recently had my eyes tested at the Corner Brook location. The Dr McIntosh was very patient and took time to answer all my questions! I had only had my glasses a few days and had a mishap. I ran into the CB location shortly before closing and they had me fixed up and back out the door before closing!! Exceptional service!!!”Read moreShow less
Cathy Marie · Facebook · 2 Sept 2021
“I went to Cowan's Optical in CBS for the first time yesterday. Mike greeted me and was extremely helpful in picking out the right glasses for me! I've been wearing glasses for many years, but always have a hard time determining what suits me. Mike made the process so easy and I had new glasses (regular and sunglasses) picked out in no time!! Thanks Mike!”Read moreShow less
Clinic details
Location
More in St. John'sOpens today at 9:00 AM
Hours
- Mon – Tue
- 9:00 AM – 5:00 PM
- Wednesday
- 9:00 AM – 6:30 PM
- Thu – Fri
- 9:00 AM – 5:00 PM
- Sat – Sun
- Closed
Direct billing — not published
This clinic’s billing notice doesn’t name anyone it bills directly.
At the clinic
Accessibility
Step-free entranceAccessible parkingAccessible washroom
On site
Washroom on site
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.