Cloud Health

★ 4.9 (71 reviews)Richmond, BC(236) 965-5990

Extended health plans direct billingICBCAccepting new patients
cloud-healthcenter.com
Next openingToday · 12:00 PM28 openings free today
Typical price$95–$145half of 25 listed prices, on $15–$195
Care offered5 disciplines38 services · 8 practitioners
Last checked27 min agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you bookRead

Please note our clinic has a 24-hour cancellation policy. No shows & same day cancellations will be charged full price of the appointment.

About the clinic

Cloud Health is a counselling, acupuncture, and physiotherapy clinic in Richmond. The catalogue lists 30 bookable treatments across a team of 8 practitioners, and the clinic is open six days a week. Their front desk direct-bills Blue Cross, Canada Life, and ICBC, and submits claims to extended-health plans, billing.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
4.971 reviews · Google
5 ★94%
4 ★3%
3 ★0%
2 ★0%
1 ★3%

Iris Feng · Google · 23 May 2026

Will, Tiffany, Daniel, and the team at Cloud Health Center were excellent and thoughtful in taking care of my health needs after my ICBC accident. Their care greatly reduced my discomfort and stress. Highly recommend.

Andrea S · Google · 13 May 2026

I have been going to Cloud Health for awhile now and Will has always been amazing. Friendly and knowledgeable.

Helen Shen · Google · 12 May 2026

Highly recommend this clinic. It is always clean, organized, and appointments are consistently on time. Will is extremely attentive, responsible, and has excellent bedside manners, which always makes me feel very reassured and comfortable. The treatments have been especially effective. I especially appreciate the focus on preventative care and long-term wellness, not just symptom relief.

wang nanxi · Google · 23 Aug 2025

The best acupuncture in town. They are ICBC associated therapy clinic. The environment is so claim and chill like the vibe and the massage work

Krystal Zhang · Google · 21 Aug 2025

I came to Cloud Health as an ICBC patient and had such a positive experience! The whole team is very friendly and professional, especially Will, Mukul, and Tiffany. They explained everything clearly and supported me throughout my recovery. Thanks to them, I feel much healthier now. Highly recommend!

Yingtong Zheng · Google · 21 Aug 2025

I have to say, I regret finding this place so late in my life — it’s truly the best in town! I first came for an acupuncture treatment, and Will, the acupuncturist, was amazing. His treatment was right on point, relieving both my stress and lower back pain. Later, I also tried RMT Frank and Physio Mukul. They are both very professional and gentle. Every step of the process was clearly explained in advance, and they strictly followed the proper procedures. Thanks to their care, my neck and shoulder pain issues are way better after the treatment. Highly recommend this place to anyone seeking quality, professional care!

bo li · Google · 3 Apr 2025

I was recently in a car accident and had been experiencing a lot of pain and stiffness, especially in my neck and back. A friend recommended this clinic to me, and I’m so glad I gave it a try. From the moment I walked in, the staff were warm, professional, and attentive. They took the time to understand my condition and designed a personalized treatment plan that included acupuncture, massage, and physiotherapy. The acupuncturist and massage therapist are incredibly skilled. After just one session, I already felt significant relief. After a few visits, the tightness and discomfort I had been struggling with started to ease up noticeably, and my sleep also improved. The clinic is clean, calm, and relaxing—every visit feels like a step closer to full recovery. I’m truly grateful for their care and professionalism. If you’re recovering from an injury or dealing with chronic pain, I highly recommend this place!

dana wang · Google · 5 Feb 2025

I’ve been visiting this clinic for acupuncture treatments, and Will is absolutely amazing. She always takes great care in addressing my concerns after my car accident, and I feel noticeable improvement after each session. Her expertise and attentiveness make a huge difference in my recovery. Highly recommend!

Aiting Zhou · Google · 30 Jan 2025

I had an outstanding experience with Cloud Health Rehabilitation Center. Their team is not only highly skilled in rehabilitation techniques but also deeply knowledgeable about the latest advancements in the field. Every treatment plan is tailored with precision, ensuring the best possible recovery outcomes. Beyond their technical expertise, what truly sets them apart is their exceptional level of care and dedication. The staff goes above and beyond to make patients feel comfortable and supported throughout the process. They take the time to understand individual needs, patiently guide every step of recovery, and ensure that no one ever feels alone in their journey. What I appreciate the most is that their commitment extends beyond just professional service—many of their staff members genuinely build lasting relationships with their patients. Their warmth, kindness, and willingness to go the extra mile create an environment that feels less like a clinic and more like a supportive community. If you’re looking for a rehabilitation center that combines top-tier expertise with genuine compassion, Cloud Health is the place to go. I highly recommend them!

Kenny Fung · Google · 27 Sept 2022

I had severe back pain after a car accident. Had tried physio, chiro, EMT, but nothing was helping much. A friend introduced Will to me for acupuncture so I gave it a try. First impression was the clinic is very clean and the reception is nice. After several visits I can feel my back pain was much better. Now I visit them regularly and can really see the progress in recovery. Highly recommended to give them a try for injury recovery.

Clinic details

(236) 965-5990

Closed today

Hours

Monday
Closed
Tue – Fri
10:00 AM – 7:00 PM
Saturday
11:00 AM – 3:00 PM
Sunday
12:00 PM – 3:00 PM

Direct billing accepted

This clinic says they bill:

ICBCExtended health plansBlue CrossCanada LifeManulifeSun Life

Free today

28 openings
Chengyun (Daniel) FanKinesiologyFrom $95 for 45 min — the lowest kinesiology price shown for this clinic.
+26 more openings today

At the clinic

Accessibility

Step-free entranceAccessible parking

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Getting seen

  • Accepting new patients

    Accepting new patients

Read from the clinic’s own words. Confirm when you book.