Cachet Rehabilitation Group

★ 4.7 (169 reviews)Markham, ON(905) 887-0737

cachetrehab.com

This clinic takes new patients by getting in touch

Cachet Rehabilitation Group does not offer online booking to new patients — you contact them directly to arrange a first appointment.

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
4.7169 reviews · Google

Paul Uruski · Google · 17 Jul 2026

Cachet Rehabilitation Group an excellent Rehab clinic with amazing providers. Dr. Sheldon Ho: I have been seeing Dr. Sheldon Ho since 2007 for chiropractic care. Dr. Ho is an amazing chiropractor who does incredible manual adjustments and gives me a lot of relief. His personality is truly amazing when dealing with patients. Dr. Ho is very professional and always takes time to answer any questions I have. Dr. Ho always makes sure I feel okay before leaving the clinic. Dr. Ho is a really decent person who really, honestly cares for patients, something not many doctors or health care professionals have these days. Well done Dr. Sheldon Ho - you are a truly amazing chiropractor and person, and I thank you so much for always being there when I needed you! I sincerely thank you for being an absolutely perfect chiropractor. Dr. Kitty Tam: is a wonderful chiropractor and provides awesome chiropractic adjustments - Dr. Tam's manual chiropractic adjustments are totally awesome. Dr. Tam has an amazing personality with patients. She only works Monday afternoons which is too bad, I wish she had more hours. Dr. Tam started treating me over 10 years ago and Dr. Tam has never let me down. Don't let Dr. Tam's small size fool you, Dr. Tam is a great chiropractor and I trust her completely. Sabina Kordic: if you want a massage therapist who can do it all, Sabina is the one you want. Sabina can give deep tissue massage to loosen tight muscles and relaxing spa massages. Sabina has an incredible personality with patients. I wish I started seeing Sabina a long time ago. Well done Sabina! Dr. Anthony Chan is a decent chiropractor with a good bedside manner. During the COVID-19 pandemic, Dr. Sheldon Ho and Mel made sure I was taken care of and provided me with emergency care during the COVID-19 lockdown. I cannot thank him enough for everything he did to get me through this pandemic. As far as the day time the receptionist, Vivian is amazing, a real shining star. Vivian will do her absolute best to help patients. The part time reception ladies who work in the evenings, this is the only area that could use a little improvement. Overall I highly recommend this place

Nicole Co · Google · 27 May 2026

Dr. Ho has been treating my family successfully and has been able to target the issues with my dad’s back as well as my issues with my shoulder. I’m so grateful to have been referred to Dr. Ho and will continue to refer him to my friends and family! Vivian and Carmen at the front desk have been nothing but kind and accommodating. Thank you to the entire team!

EE W · Google · 1 Mar 2026

Dr Anthony Chan is very good for acupuncture & chiropractic treatment!

Kent Yip · Google · 23 Feb 2026

I’ve been seeing Dr. Ho at Cachet Rehab Group for my back and knee pain, and the results have been outstanding. I struggled with these issues for years, and after treatment, I’ve experienced significant improvement and relief. Dr. Ho is knowledgeable, thorough, and takes the time to properly assess and address the root cause of the problem rather than just the symptoms. I truly appreciate the professional care and attention to detail. The reception team is also very organized, friendly, and efficient, which makes scheduling and visits smooth and stress-free. Highly recommended for anyone dealing with chronic pain or looking for quality chiropractic care.

Melissa Blackfield · Google · 17 Jan 2026

Rude reception staff. I called on a Friday evening to book an initial assessment for chiropractic care. I got hung up on. Called back again and got hung up on again. The following week, I called on a Monday around noon. Lady who answered the phone sounded mad and she was shouting at me. I never did book here. This clinic needs new reception staff.

Benny Ko · Google · 9 Jan 2026

I regularly have chiropractor (dr Ho) and massage (Sabrina). Dr Ho is really professional. He identified and help me fix my spinal problem. Regarding to Sabrina, she is also professional for any muscle pain. Regarding to reception, no complaint at all. She always provided the speedy service. :)

Carrie Li · Google · 9 Jan 2026

I am a client of Dr Ho for my back and leg pain. Dr Ho diagnosed my symptoms at initial visit. Dr Ho is very caring, with patience. His work experience and knowledge explained my symptoms in detail and was able to answer my questions very well. I highly recommend Dr Ho for his excellent service. The customer/reception service is very good too. They responded in an professional and efficient manner.

Suzanne Blackwood · Google · 16 Dec 2025

I wish I could give zero stars I contacted Cachet Rehabilitation here on Woodbine Avenue to book my step daughter for physiotherapy on her right knee, she has a slight meniscus tear. I spoke to a receptionist named Vivian - who is the rudest person I have ever met, she always sounded mad and was constantly yelling at me on the phone. This rude lady finally booked my step daughter for an initial assessment with Jacky. I called the clinic a couple days before my step daughter's assessment with Jacky and this reception lady Vivian started yelling at me again. I tried to explain that I just wanted to confirm my step daughters appointment but Vivian yelled at me and said my step daughter would get an e-mail reminder and then Vivian hung up the phone on me. When I brought my step daughter for her assessment with Jacky, my step daughter was not even booked in the system. Apparently Vivian had left for the day so the lady behind the reception desk had no idea about my step daughter's appointment. I wish the owner of this clinic would speak to Vivian about how to talk to patients.

Mable Shi · Google · 15 Apr 2025

I’ve been experiencing persistent low back pain for several years. Fortunately, Dr. Ho was able to provide me with much-needed relief. Before seeking Dr. Ho’s help, I had consulted numerous professionals across various fields, including massage therapists, acupuncturists, and chiropractors. I had also tried medicated patches and various devices in an attempt to alleviate the pain. However, once I finally reached the end of the long waitlist, I began to regain the physical ability to exercise and do household chores. The office staff, especially Vivian, are very friendly and efficient. They always try to schedule my appointments within the recommended intervals and at my convenience. Dr. Ho is now my family’s go-to expert for pain relief. Highly recommended!

Michelle Chow · Google · 14 Feb 2025

I have been seeing Dr Ho for many years. He is very professional chiropractor and he helped a lot on my pain. He is the best chiropractor so far I have seen. He is definitely can solve all the pain matters. The receptionist Vivian is very helpful and nice. She is very resourceful that she treats every patient as her friends and family member. Thank you Cachet Markham rehab group

Clinic details

(905) 887-0737

Direct billing accepted

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Motor vehicle claim

At the clinic

Accessibility

Step-free entranceAccessible parking

Parking

Free parking lot

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