ICBC direct billing
Yvonne Goodson · Google · 1 Jul 2026
Next openingToday · 8:00 AM28 openings free today
Typical price$115–$155half of 113 listed prices, on $50–$295
Care offered8 disciplines151 services · 41 practitioners
Last checked2 hr agoopenings, straight from the clinic’s booking calendar
1 note from the clinic before you book1 note before you bookReadHide
Reminder: we require 24 hours notice to cancel your appointment without a charge. A credit card on file is required to use our online booking system, but it will not be charged at the time of booking. However, in the event of a no-show or a late cancellation that we are unable to fill, your card on file will be charged for the amount of the missed appointment.
About the clinic
Aurora Health and Wellness is a massage therapy, counselling, and acupuncture clinic in Victoria. The catalogue lists 129 bookable treatments across a team of 41 practitioners, and the clinic is open five days a week. Chronic pain treatment is available. The front desk direct-bills ICBC, and submits claims to extended-health plans.Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.4.9273 reviews · Google
5 ★96%
4 ★2%
3 ★0%
2 ★1%
1 ★1%
T. Lindsay · Google · 17 Jun 2026
“Nicolle Maloney is a great RMT, I always enjoy my massages with her over the past few years. She seems to always have the right pressure and intuitive touch to help! Best of luck at Holistik Health.”
Ryan · Google · 9 Jun 2026
“As someone who has had several years of requiring regular massage therapy, with both good and not so good experiences, Aurora Health and Wellness is way....WAY above the standard of excellence. Excellent atmosphere, wonderful staff at the front, more RMT options than I have ever seen, and Stesha has been extremely great. Give that woman a raise lol.”Read moreShow less
All 10 reviews →Show fewer
Hilly Somerville · Google · 3 Jun 2026
“I just had a massage with Stesha and it was unreal! I've had many massages before and this was certainly one of the best. She is attentive, communicative, intuitive, and clearly has a deep knowledge of the body. I was deeply relaxed and also felt that I got a good working over. Highly recommend and worth the drive to Langford!”Read moreShow less
Hockey Mom · Google · 23 May 2026
“Beautiful clean facility. Chris Rollerman is an excellent massage therapist. He works magic on my tight muscles. Also Destin Gelipano is highly recommended for her excellent work. I’ve had acupuncture with Justin Mort and I would also recommend him.”
Chris Stratton · Google · 8 Apr 2026
“I wanted to share some feedback regarding a recent experience. I have always had positive visits at your clinic, particularly with both the massage services and chiropractic care. The chiropractor, Alison, ( sorry if I got the name spelling incorrect ) has significantly improved my quality of life by helping me manage a nerve issue affecting my arm. Because of this, I was genuinely looking forward to continuing treatment. Unfortunately, I was unaware that my inbox was being flooded with emails from the waitlist or subscription system. Due to the volume, I had to start filtering them into junk mail. As a result, I missed my scheduled appointment—not out of disregard, but because the reminder may have been lost among the excessive notifications. I have included a small sample of the emails to illustrate the issue. When I called in, the front‑desk staff member informed me of a $100 missed‑appointment charge and seemed quite comfortable with deleting my account when I expressed concern. While our conversation was not rude or confrontational, the interaction felt dismissive, especially considering I have been a loyal and consistently positive client. It gave the impression that letting a regular customer go was of little consequence. I understand the importance of appointment policies, and I also understand now how easily an appointment reminder could be missed under the circumstances. In the future, I would prefer call‑in notifications rather than email for waitlist updates to avoid this issue. Picture included. This situation was an honest mistake, and a bit more courtesy and understanding would have gone a long way. I hope this feedback is helpful, as customer service has always been one of the strengths of your clinic. Respectfully, C.S.”Read moreShow less
Diana Shtytcer · Google · 20 Mar 2026
“I’m very disappointed with my experience at this clinic. I had an appointment booked nearly a month in advance, and unfortunately something came up and I completely forgot about it. That said, I received no reminders whatsoever, no email, no text, which I find unreasonable for a medical clinic booking so far ahead. To make matters worse, my credit card was charged for a no-show without any receipt or prior notice. Being charged without documentation or communication feels unprofessional and lacks transparency. I understand that clinics have no-show policies, but basic courtesy such as appointment reminders and proper receipts should be standard practice. Edit: In response to the owner’s reply. I did not receive any phone calls, confirmation email, or reminder emails for this appointment. That statement is simply not true. If I had received even one reminder, I would not have missed the appointment. Charging my card based on “outreach attempts” that never actually reached me is unacceptable. If the clinic wants to make this right, they are welcome to reach out to me directly.”Read moreShow less
Shanna-Lynn Davis · Google · 10 Mar 2026
“I’ve been seeing Naturopath, Stephanie Spencer at Aurora for 3.5 years now and am beyond happy with my experience. She is knowledgeable, kind, and so determined to help. She’s been able to diagnose and treat my conditions with way more success than my GP and for that I will always be grateful. Highly recommend Aurora and Stephanie if you’re looking for support with health and wellness.”Read moreShow less
Kirsten Roden · Google · 24 Feb 2026
“Every visit to Aurora is a great experience. I’ve seen several of the practitioners and have always been impressed with the quality of care and treatments. The front desk team is consistently warm, welcoming, and helpful. Steven is especially outgoing and friendly, which makes each visit even more enjoyable. Highly recommend Aurora to anyone looking for excellent service and a positive atmosphere.”Read moreShow less
Tetiana Klymenko · Google · 1 Feb 2026
“I had a truly wonderful massage experience with Ilona Zaslavska and couldn’t be happier with the result. From the moment I arrived, Ilona created a calm, welcoming, and professional atmosphere. She is very friendly, attentive, and makes you feel completely at ease. Her hands are warm, strong, and confident, and the massage itself was both deeply relaxing and highly effective. Ilona paid great attention to my back and neck, working through tight and tense areas with excellent technique and care. You can really feel her experience and genuine dedication to her work. After the session, I felt lighter, more relaxed, and refreshed. Thank you so much for such a high-quality massage — I truly appreciate it and will definitely return. Highly recommended!”Read moreShow less
Clinic details
Location
More in VictoriaOpens today at 8:00 AM
Hours
- Mon – Thu
- 8:00 AM – 8:00 AM
- Friday
- 8:00 AM – 6:00 AM
- Sat – Sun
- Closed
Free today
28 openings
At the clinic
Accessibility
Wheelchair accessibleStep-free entranceAccessible parkingAccessible seatingAccessible washroom
Parking
Free parkingFree parking lotFree street parking
On site
Free Wi-FiGender-neutral washroom
Payment
Credit cards acceptedDebit cards accepted
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Booking and fees
Advance notice to cancel1 day
Reminder: we require 24 hours notice to cancel your appointment without a charge.
Credit card to book
A credit card on file is required to use our online booking system, but it will not be charged at the time of booking.
Fee for cancelling late
However, in the event of a no-show or a late cancellation that we are unable to fill, your card on file will be charged for the amount of the missed appointment.
Fee for a missed appointment
However, in the event of a no-show or a late cancellation that we are unable to fill, your card on file will be charged for the amount of the missed appointment.
Read from the clinic’s own words. Confirm when you book.
