arc therapy

★ 5.0 (146 reviews)Richmond, BC(604) 285-9922

Extended health plans direct billingICBC
arctherapy.ca
Next openingToday · 9:00 AM13 openings free today
Typical price$95–$142.50half of 55 listed prices, on $50–$400
Care offered6 disciplines66 services · 20 practitioners
Last checked1 hr agoopenings, straight from the clinic’s booking calendar
7 notes from the clinic before you bookRead

Our RMT’s do not direct bill WorkSafe/WCB claims. Patients with an open WorkSafe/WCB claim will be required to pay for their appointment in full. We will provide you with a receipt so that you can submit it manually.

Telus eClaims does not support direct billing for secondary insurance. If your secondary coverage is through Telus eClaims, we’ll provide you with a receipt that you’ll need to submit manually to your secondary insurance provider. See Telus eClaims providers here.

Please bring a piece of photo ID and your insurance card for billing purposes. There may be unforeseen circumstances related to your insurance coverage where we must collect the full payment for your visit.

Canceling or Rescheduling Your Appointment

We require a minimum of 24 hours notice to cancel or reschedule your appointment without a late cancellation fee. This allows us enough time to reach out to patients who have been seeking treatment but have been unable to book an appointment to fill the spot.

Any late cancellation/no show charges will be processed through your credit card on file and can’t be covered by insurance.

No-Shows (no communication received by the clinic via email, text, or phone call prior to your appointment) are subject to the full cost of your appointment.

About the clinic

Mandarin/Cantonese/English Physiotherapy Services Now Available :) Please note that we do not have a receptionist. If we are unable to get to the phone, please leave us a message or email us at info@arctherapy.ca and we will get back you to as soon as possible! Direct Billing First VisitRead more about arc therapy

Reviews

Ratings are collected by outside services and may be combined — Ailio rates no one.
5.0146 reviews · Google
5 ★99%
4 ★0%
3 ★1%
2 ★0%
1 ★0%

Bonnie Cheng · Google · 5 Jul 2026

I was having some knee and ankle issues and was referred to Arc Therapy to see an acupuncturist. Vivian was amazing—very knowledgeable, professional, and caring. I really appreciated how she walked me through every step of the treatment, making sure I knew what to expect and explaining everything throughout the process. She helped reduce the swelling in my knee and ankle from previous injuries, and I noticed a difference after my treatment. Her treatment room was spotless, and everything was done with great attention to cleanliness and hygiene. Thank you, Vivian! You are truly amazing!

Swy Lee · Google · 16 Jun 2026

The clinic is clean and modern. Staff are so super friendly, even I am not have an appointment with them, they greet you with smile and empathy on your difficulties. My therapist Vivian Lau and Angus So are great! Both of them give detail explanations of my situation, ensure me on the way to recovery, some heads up of coming week, plus activity or exercise tips for me to practice at home. I feel am in good hands. While Vivian is gentle and gives you options, Angus is confident and determine. I am happy with both of them and have significant improvement after every session of treatment. Large parking lot, shopping mall and restaurants around, my friend who drives me to clinic can easily spend her waiting time.

Ella Rybaltowicz · Google · 13 Jun 2026

I can’t recommend this team highly enough!!! I was referred to Kevin RMT by one of his patients after struggling with a long -standing condition that caused significant pain, affected my ability to work, ADLs, and created many limitations in my daily life. From the very first appointment, Kevin demonstrated all the qualities that make an exceptional massage therapist: outstanding clinical knowledge, professionalism, attentiveness and a genuine commitment to helping his patients. He listens carefully, takes the time to understand the whole picture and develops treatment plans, that truly make a difference. After a few visits with Kevin I began noticing meaningful improvements. However, one of the best decisions he made was recommending that I also see acupuncturist and physiotherapist. That recommendation was absolutely spot on. I met Angus, he is remarkable acupuncturist whose knowledge, precision and calm, caring approach immediately inspire confidence. He combines excellent technical skills with genuine compassion and always makes you feel heard and understood. I met also Ali, he is an outstanding physiotherapist whose knowledge brings together extensive expertise, practical problem solving skills, and exceptional attention to detail. He carefully explains each step of the rehabilitation process and ensures that treatment is tailored. Together, Kevin, Angus and Ali form an extraordinary team. Their combined knowledge, experience, and skills are impressive. My case was not an easy one and this great team helped me. My problem practically disappeared. Not even once during this entire journey have I been disappointed. Every member of the staff is professional, courteous and genuinely committed to providing outstanding patient experience. Beyond their professional excellence, they are truly kind people. The place itself is exceptionally clean, well organized and in easily accessible location with plenty of parking nearby, making appointments convenient and stress-free. Thank you Kevin, Angus and Ali and entire Arc Therapy team for your dedication, support, and outstanding care. You have made tremendous difference in my life and I am deeply grateful for everything you’ve done. Highly recommended!!!!

Ricky Guan · Google · 13 Jun 2026

Excellent RMT. Shiv is professional, knowledgeable, and very thorough in his assessments. He quickly identified the source of my tension and tailored the treatment accordingly. I left feeling noticeably looser, with improved mobility and much less discomfort. He explains everything clearly and genuinely cares about helping his clients achieve long-term results. Highly recommend.

Balraj Sidhu · Google · 24 May 2026

I had a great experience with Lilli Cheung at ARC Therapy. She was very professional, friendly, and encouraging throughout the session. She listened carefully to my needs and focused on the areas that needed the most attention. I also appreciated that she took extra time to make sure I received the best treatment possible. It was a very professional and effective massage therapy experience. The clinic itself is clean, modern, and welcoming. The staff are friendly and greet you with a smile as soon as you walk in. The exercise and gym setup is excellent, and the treatment rooms are very nice as well. Their online appointment booking system is smooth and professional, which makes everything easy and convenient. It’s impressive to see how well the clinic has been set up since opening last September. Overall, excellent service and a very professional atmosphere. Highly recommended!

Grace Leung · Google · 25 Apr 2026

I had a great experience with the team here and wanted to share my appreciation. Vivian is incredibly detail-minded and attentive. Her acupuncture treatment really helped relieve my lower back pain — I felt a noticeable difference afterward. She takes the time to understand what’s going on and treats you with care and precision. Augus is also wonderful — professional, friendly, and makes you feel comfortable throughout the process. Kevin, the RMT, is excellent as well. His massage techniques are effective and tailored to your needs, helping with both relaxation and recovery. Highly recommend this team if you’re looking for thoughtful, skilled care!

Kaitlin Michelle · Google · 8 Apr 2026

I've been seeing Kevin for a few months now to mostly focus on my TMJ but have also begun other areas of work with him. The clinic in beautiful, clean & open. Convenient location with lots of parking. Kevin has been an amazing addition to my TMJD maintenance. You can tell his extra education & experience in this area has been taken seriously and he's managed to keep me pain free as long as I keep up with my treatments. Kevin always has a smile of his face when I meet him for my appts & is a pleasure to converse with. Would recommend Kevin for anyone needing any type of manual therapy but especially for those with TMJ issues.

Andy C · Google · 1 Mar 2026

I had my first acupuncture session here and it was such a great experience! The clinic is very clean and spacious. I was a little nervous trying acupuncture for the first time, but the practitioner was professional, gentle, and took the time to explain everything before starting. The treatment itself was surprisingly relaxing, and I left feeling refreshed and much less tense. I highly recommend this clinic to anyone considering acupuncture, especially first-timers. I’ll definitely be coming back!

Rei Abellar · Google · 21 Feb 2026

I highly recommend Arc Therapy! The clinic is very professional, clean, and welcoming. Their RMTs truly know what they’re doing and make you feel comfortable from start to finish. Special shoutout to Jorrel, he always takes the time to understand what I need and what I want before starting the treatment. He listens carefully, explains everything well, and makes sure I’m comfortable throughout the session. You can tell he genuinely cares about his clients and focuses on giving the best care possible. Every visit leaves me feeling better and well taken care of. Definitely one of the best clinics I’ve been to!

Amy Chow · Google · 9 Oct 2025

I had acupuncture treatment from Andrew and RMT with Jorden and Edward. All of them were great and super professional! They really helped me with my soreness from scoliosis and stress from work. It was also my first time seeing an acupuncturist and Andrew really made me feel at ease! Really happy with the care I received by everyone I’ve seen!

Clinic details

(604) 285-9922

Opens today at 9:00 AM

Hours

Mon – Sun
9:00 AM – 5:00 PM

Direct billing accepted

This clinic says they bill:

ICBCExtended health plansWorkSafeBC

Free today

13 openings
Anthonie LeeMassageFrom $90 for 30 min — the lowest massage therapy price shown for this clinic.
+11 more openings today

At the clinic

Accessibility

Step-free entranceAccessible parkingAccessible seatingAccessible washroom

Parking

Free parking lotFree street parkingPaid parking lot

Payment

Credit cards acceptedDebit cards accepted

Reported to Google. Ring ahead to confirm.

What this clinic asks of you

Booking and fees

  • Advance notice to cancel1 day

    We require a minimum of 24 hours notice to cancel or reschedule your appointment without a late cancellation fee.

  • Credit card to book

    Any late cancellation/no show charges will be processed through your credit card on file and can’t be covered by insurance.

  • Fee for a missed appointment

    Any late cancellation/no show charges will be processed through your credit card on file and can’t be covered by insurance.

Read from the clinic’s own words. Confirm when you book.

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