R HP · Google · 6 Jul 2026
2 notes from the clinic before you book2 notes before you bookReadHide
If you have an active ICBC or WorkSafeBC claim, please notify us before scheduling your appointment. This ensures we can book you with a practitioner who accepts these claims.
Please note that we do not provide direct billing to ICBC, WorkSafeBC, or private insurance providers. You can submit your receipts directly through your insurer’s website or mobile app, and most claims are reimbursed within 24–48 hours, depending on your provider.
About the clinic
First-Time Appointments
If this is your first visit with us, please book an Initial Appointment . This allows your practitioner sufficient time to complete a consultation and assessment before beginning treatment.
Chiropractic Bookings
After your initial chiropractic appointment, subsequent chiropractic visits cannot be booked online . You are welcome to view practitioner availability online, but please note that additional appointment times may be available, as some practitioners work from multiple treatment rooms.
To book a chiropractic appointment, please contact us:
Phone: 250-382-7246
Email: reception@activehealthclinic.ca
Seeing a Different Practitioner?
If you have already completed an initial appointment with one of our practitioners and are booking with another practitioner in the same discipline , you do not need to book another initial appointment. Our practitioners have access to your existing health records and treatment history.
ICBC & WorkSafeBC Claims
Returning Patients
If you have not visited our clinic in over one year, we will ask you to update your intake forms.
For Chiropractic patients returning after more than one year, please book an Extended Session/Re-Examination . This appointment includes additional time for your practitioner to review your health history, perform an updated assessment, and provide treatment.Read more about Active Health & Wellness ClinicShow less
Reviews
Ratings are collected by outside services and may be combined — Ailio rates no one.Bonnie-Jean Ashcroft · Google · 18 Jun 2026
“Dr. Sean Starr is a great chiropractor! Very professional, straight to the point, and doesn't over-treat. Definitely glad I found this clinic.”mentions Dr. Sean Starr →
Maddy Greenwood · Google · 25 May 2026
“Booked me for a last minute appointment and helped me start my healing journey. 10/10 would recommend.”
All 10 reviews →Show fewer
jade-lyn harder · Google · 2 Apr 2026
“I recently started seeing Kaitlin Vanderveen for massage and I could not recommend her enough! She is extremely knowledgeable and skilled in her field. I have lots of muscle tension that contributes to chronic migraines and after just a few treatments with Kaitlin, I have never felt better. Book with her if you want someone who is intentional, effective and extremely knowledgeable!!!”Read moreShow less
Gopinath Thamilselvan · Google · 20 Jan 2026
“Health care professionals and treatments are good. Receptionist(Rene) has been un-professional in multiple occasions and she locked my patient profile from booking appointments so I can not book treatments. I will not be going there again. 1. The explanation in the comment section is not true. Email was sent after access was terminated., your team should have checked before they decided to do so. 2. Also the receptionist charged me incorrect amount with out checking with the therapist or the customer (myself) in this case. Reception charged wrong fees and to cover that up a formal email was sent to say it was my fault and that access to booking is blocked. It should have been consulted not implied. 3. I have had multiple appointments with active health and reception wrote an email about how an RMT was wrong in taking notes and sent a big email to me. It shows there is missing team integrity with in the organization and among peers. In nut shell, mistakes happens business flourishes if one takes ownership and fix it., blaming customers is not going to grow your business. Good luck!”Read moreShow less
Amanda Roberts · Google · 30 Dec 2025
“Condescending and rude owner of the clinic who denied me service without having any knowledge and rather is rude. They genuinely are not concerned about your health if they weren’t even willing to understand what I need and how they could help. I would stay far far away from this place - that is super concerning.”Read moreShow less
Becky with the bad hair · Google · 1 Nov 2025
“After a car accident years ago, I saw many therapists for my chronic pain, but I never found lasting relief. I'll be honest—when I heard Active Health & Wellness had a newly graduated therapist, I was a little hesitant. But booking that first appointment with Matthew Wellington was the best decision I could have made. From our very first session, Matthew showed a level of care, compassion, and knowledge that truly stood out. He never treated me like a lost cause, even though I had tried other therapies without success. Everything he explained made sense and finally gave me hope. We worked together on my most persistent issues, and he laid out a clear path to a better quality of life. After only a handful of sessions, I've made so much progress that I don't need to see him anymore. I am genuinely getting my life back, all thanks to Matthew, who never judged me and never gave up on me. If you're hesitating because he's new, don't. His fresh approach and genuine dedication are exactly what I needed. Thank you so much, Matthew! I can't recommend you highly enough. And thank you Active Health and Wellness, for making it all possible!”Read moreShow less
Terry Stein · Facebook · 18 Aug 2025
“I have been trying to find a person who would work on my issues with the proper pressure so finding Haley is awesome. She worked just the right pressure and when I left I felt much better I look forward to our future sessions 😁”mentions Haley Gladman →
Brenda Clement · Google · 23 May 2025
“Martine is a fantastic massage therapist. I have had injuries over the years that she has been able to help me recover from using massage. She is highly motivated to help people. I would highly recommend her.”
Joanna P · Google · 16 May 2025
“I’ve been a client of massage therapist Martine for a year now, and I can’t recommend her enough. She is professional, detail-oriented, and very experienced in her practice. Martine takes the time to personalize each treatment to my individual needs, and I’ve seen consistent, positive results over many sessions. Her care and attention make a real difference. I highly recommend her to anyone looking for high-quality, personalized massage therapy.”Read moreShow less
Clinic details
Location
More in VictoriaClosed for the day
Hours
- Mon – Fri
- 8:00 AM – 8:00 PM
- Saturday
- 9:00 AM – 2:00 PM
- Sunday
- 9:00 AM – 1:00 PM
Before your visit
Forms to complete beforehand
If you have not visited our clinic in over one year, we will ask you to update your intake forms.
Direct billing — not published
This clinic’s billing notice doesn’t name anyone it bills directly.
At the clinic
Accessibility
Parking
On site
Payment
Reported to Google. Ring ahead to confirm.
What this clinic asks of you
Getting seen
Forms to complete beforehand
If you have not visited our clinic in over one year, we will ask you to update your intake forms.
Read from the clinic’s own words. Confirm when you book.








